Sunday, March 10, 2013

Oracle CRM On Demand Administration Essentials Review


Packt Publishing very kindly asked me to review their new book: 

Oracle CRM On Demand Administration Essentials is a great book in administering Oracle CRM On Demand. The authors did a great job explaining, in a very simple way, the various steps of many administration and configuration processes. The book provides clear examples in each chapter and elaborates on the theory before describing the technical steps. This is very helpful for newcomers in the CRM world since they gain knowledge on the needs of an organisation which helps them to better understand how to administer and configure CRM On Demand by reading the technical guides of the book. Being new to CRM On Demand, with this book I was able to understand the bigger picture, how it helps an Organisation and how I will be able to configure, customise and administer CRMOD in order to meet the needs of that Organisation. I will definitely use this book on my every day tasks around CRMOD. I highly recommend it.


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